Returns & Refunds

Returns Process

You have 14 days to return or exchange products.

The returns process requires two simple steps:

1. Return the relevant products by contacting us as soon as possible for pickup. The item should be in the same condition as supplied, in its original packaging.
2. You must have the relevant invoice available.

Please note that the duration is in accordance with the relevant applicable laws in your country, and in case of offers, special conditions are to be applied.

Policies

Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned.

You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original condition. We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange, or refund.

In accordance with global retail industry standards, we are unable to accept returns or exchanges of products which are personalized to your order.

In the case of faulty, damaged, or incorrectly supplied goods, we may offer you a substitute or replacement product, or we will give you a full refund through possible means, including any delivery charges you paid for (if any). In any case, you must return the faulty, damaged, or incorrect products to us as soon as possible in the same